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Self-Service Options - Easy, Quick, And Convenient! Manage Your Bookings Without Needing A Customer Service Representative: Change your flight (date, destination, departure time) Request a credit voucher and check your voucher balance Cancel your flight and receive a refund Earn points for past flights for Frequent Flyer Program members Order a special meal For more information, visit elal.com or the EL AL app. Subject to the terms and conditions on the EL AL website.