אל על | אטמוספירה

Buy flexible tickets ahead of time and stress-free Cancel your ticket up to 24 hours prior to boarding free of charge and receive a future-use voucher -- flights between February and April (Passover holidays included)

Photo: Tami Bar Shay

Greetings everyone, Chef Assaf Granit here,

I wanted to connect with you because there are some exciting updates I’m eager to share. If you recall, last September we introduced a new menu that I crafted exclusively for you. This menu was an opportunity for me to share my personal story, my roots, and the profound connection to the Land of Israel, which influences the flavors that define us. As we strive to keep things interesting and diverse for you, I’m thrilled to announce that we will be updating the entire menu on flights departing from Tel Aviv this month. You can look forward to savoring new dishes that tell new stories. Moreover, I’m delighted to share that we will gradually introduce the new menu to incoming flights bound for Israel. The first kitchen where I worked was in New York, where our new menu will now be served on all incoming flights. The fresh menu will narrate our Israeli story - where home-cooked food holds immense significance, acting as a unifying force that brings everyone and their homes together simultaneously. This menu bridges Israel and the world, fusing local ingredients with that distinct Israeli twist that makes us unique. Excitingly, we are embarking on crafting menus from kitchens around the world, and, just between us, our next destination is... Miami! I sincerely hope you relish the flavors of our new dishes, and I wish you a delightful - and delicious - flight.

We’ve recently noticed that more and more Israelis are going on short visits abroad to recuperate from the stress brought on by the war. In order to allow customers to purchase tickets ahead of time while still taking into account the uncertainty in people’s lives right now, the tickets can be canceled free of charge and substituted with future-use vouchers of the same value of the canceled ticket. Tickets can be canceled up to 24 hours prior to boarding. Canceled tickets for flights scheduled in February and until April 30 th 2024 (all ticket types included, except for LITE tickets, bonus tickets and group tickets), are replaced with vouchers of an equivalent value to the ticket that was canceled without any

cancelation fee required. The voucher also covers ancillary services such as extra checked baggage and preferred seating. What’s more, EL AL and Sun d’Or vouchers are not personalized and can be passed onto someone else. This offer gives passengers the option to be covered by “EL AL Protect” which gives EL AL and Sun d’Or customers the possibility to cancel flights and receive future use vouchers of the same value as the canceled flight. “EL AL Protect” will be available for purchase as of May 1 st. In light of the current climate and the reality of uncertainty, this service offers the option to buy tickets ahead of time with the possibility of canceling them free of charge at the last minute if need be.

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FEBRUARY 2024 ATMOSPHERE