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EL AL Keeps Israel Connected to the World

Our flexibility policy for EL AL customers is being prolonged Customers with tickets for EL AL flights till January 31 st 2024 included may cancel their flight free of charge and obtain a voucher in exchange. Vouchers are valid until December 31 st 2025 and can be used for all departing flights until November 30 th 2026. To issue a voucher, log onto: elal.com/he/PassengersInfo/ Pages/CreditSteps. Flight changes are also free of charge – except for any air fare price differences in certain cases. To request flight changes, call or send us a message on WhatsApp or Facebook Messen’ger. *Vouchers cannot be obtained against partially used flight tickets, bonus tickets, or tickets purchased in the context of a group purchase.

Reinforcing international support to Israel

Exactly sixty days after the attack of October 7 th , EL AL launched a special initiative by which it adorned its 787-9 “Jerusalem of Gold” Dreamliner with the phrase “Stand with Israel”. The aim is to reinforce international support to Israel and raise awareness about the current situation and comes in addition to the other activities EL AL has been undertaking as part of its contribution to the national effort since the beginning of the war. Now more than ever before, EL AL represents the connection between

Israel and the world. The “Jerusalem of Gold” Dreamliner is painted white, blue, and gold, and has the Israel flag on its tail and company logo. Dina Ben Tal Ganancia, EL AL CEO: “as a company that adorns its aircraft with the Israeli flag, it is our responsibility to represent our country everywhere in the world. It’s important for us to keep reinforcing the support to our armed forces and to send out a message of hope and empowerment, as we continue to pray for the return of the hostages”.

Repatriating citizens Since the beginning of the war EL AL has repatriated more than 66 thousand Israeli citizens on a total of 336 flights. EL AL staff has been working round the clock to provide both EL AL passengers and those with cancelled plane tickets from other companies, with flights home. Flight schedules as well as change and cancellation policies are detailed on the EL AL website.

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ATMOSPHERE JANUARY 2024