Ministry of Economy and Industry | Directorate General of Labor

Diagram 10 | Queries About Social Rights

Parallel Employment Worker’s Death Worker’s Illness Convalescence Pay Health Insurance Work Accidents Work and Rest Times Work Conditions Living Conditions Vacation and Holidays

35

5

99

47

10

16

20

16

20

32

The term "social benefits" refers to a large set of subjects. Diagram 10 presents these subjects and the distribution of queries about them and shows that most of the queries relate to vacation, holidays, and rest days. Other prominent issues are sick-leave, work and rest hours, and parallel employment. As a result of the large number of queries related to parallel employment, the Commissioner's Unit published a special brochure at the beginning of 2022, most of the preparatory work on which was done in the previous year.

Success Stories

Over the past year, the Commissioner's team successfully handled a large number of queries. The Unit's assistance and intervention have enabledmany workers to successfully exercise their social benefit rights. It should be noted that indirect assistance is also given to employers – the intervention and ability to help the parties reach an agreement leading to considerable saving of both parties' legal and other expenses.

Some of the cases were complex and required special sensitivity and creativity:

• "N"works in the home caregiving sector. Duringher work, she experienced emotional distress, seemingly because she was refused permission to take time off on her weekly rest day. "N" felt that she was left with no choice but to resign from her job to preserve her health. She notified the patient's daughter of her intention to leave but the daughter chose to ignore her, thereby forcing "N" to remain against her will. Out of a sense of personal responsibility, and although she could have legally left after the advance notice period she gave had passed, "N" was unwilling to leave the patient before knowingwhowas going to care for him. This situation intensified her distress, and she contacted the Commissioner's Unit for assistance. The Unit made significant efforts to locate a relevant representative from the city Welfare Department and, thanks to the intervention of the Unit and the Welfare Department representative, the worker and the patient's daughter reached an agreement whereby "N" would leave three days later. During the intervening period, the Commissioner's Unit maintained ongoing contact with the worker, ensuring that her emotional condition did not deteriorate further and that her employment was concluded as agreed between the parties.

18